Terms of service
Terms of Service
Introduction
Welcome to Black Sheep Skin. These Terms of Service govern your use of our website and the purchase of our products. By accessing or using our website, you agree to be bound by these terms.
Use of the Website
- Eligibility: You must be at least 16 years old to use our website and purchase our products.
- Prohibited Activities: You agree not to use our website for any illegal or unauthorised purpose. You must not violate any laws in your jurisdiction.
Products
- Descriptions: We strive to provide accurate descriptions of our products. However, we do not warrant that the product descriptions are error-free.
- Pricing: Prices for our products are subject to change without notice. We reserve the right to modify or discontinue products at any time.
- Orders: We reserve the right to refuse or cancel any order at our discretion.
Payments
- Payment Methods: We accept various payment methods as indicated on our website. By providing a payment method, you represent that you are authorised to use it.
- Billing Information: You agree to provide current, complete, and accurate billing information for all purchases.
Shipping and Delivery
- Shipping: We ship our products in the UK only currently. Shipping costs and delivery times vary depending on the destination and shipping method selected.
- Delivery: We aim to deliver your order within the estimated delivery time, but we are not responsible for delays caused by events beyond our control.
Returns and Refunds
- Returns: Due to hygiene reasons, we are unable to offer returns or exchanges on our range unless faulty or damaged. If you receive a damaged or defective product, please contact info@blacksheepskin.com and we will evaluate and make every effort to make it right.
- Refunds: Refunds will be processed within 10 business days of receiving the returned product. Shipping costs are non-refundable.
Privacy
Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.
Intellectual Property
- Ownership: All content on our website, including text, graphics, logos, and images, is the property of Black Sheep Skin and is protected by intellectual property laws.
- Use: You may not use, reproduce, or distribute any content from our website without our prior written permission.
Limitation of Liability
- Disclaimer: Our products are provided "as is" without any warranties, express or implied. We do not guarantee that our products will meet your specific requirements.
- Liability: To the fullest extent permitted by law, Black Sheep Skin shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
Governing Law
These Terms of Service are governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising under these terms shall be resolved exclusively in the courts of the United Kingdom.
Changes to Terms of Service
We reserve the right to update or modify these Terms of Service at any time without prior notice. Your continued use of our website constitutes acceptance of the revised terms.
Contact Us
If you have any questions or concerns about these Terms of Service, please contact us at:
- Email: info@blacksheepskin.co.uk
- Address: 3 Lakeside Avenue, Long Eaton NG10 3GJ, England
Thank you for choosing Black Sheep Skin. We appreciate your business and are committed to providing you with high-quality, natural skincare products.